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Which of the following statements about reference models is correct? Question 1 options: a ) Information Technology Infrastructure Library ( ITIL ) is one reference
Which of the following statements about reference models is correct?
Question options:
a
Information Technology Infrastructure Library ITIL is one reference model
b
Reference models are useful only for process identification
c
A reference model shows the hierarchy of processes
d
All of the above
e
None of the above
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