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Which of the following statements about reference models is correct? Question 1 options: a ) Information Technology Infrastructure Library ( ITIL ) is one reference

Which of the following statements about reference models is correct?
Question 1 options:
a)
Information Technology Infrastructure Library (ITIL) is one reference model
b)
Reference models are useful only for process identification
c)
A reference model shows the hierarchy of processes
d)
All of the above
e)
None of the above

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