Which of the following statements best describes the relationship among the costs of quality? 0 a. Spending more on prevention and appraisal costs will increase the total overall costs of quality. b. Spending more on prevention and appraisal costs will reduce the total overall costs of quality. c. The amount spent on prevention and appraisal costs has no impact on the amount spent on internal and external failure costs. d. Adequate spending on prevention and appraisal costs will eliminate all internal and external failure costs