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Which of the following statements concerning operations management decisions is relevant to services? ANSWER Unselected There are many objective quality standards Unselected The customer is

Which of the following statements concerning operations management decisions is relevant to services? ANSWER Unselected There are many objective quality standards Unselected The customer is not involved in most of the process Unselected Labour standards vary depending on customer requirements Unselected I DON'T KNOW YET

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