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Which of the following statements concerning operations management decisions is relevant to services? ANSWER Unselected Labour standards vary depending on customer requirements Unselected The customer

Which of the following statements concerning operations management decisions is relevant to services? ANSWER Unselected Labour standards vary depending on customer requirements Unselected The customer is not involved in most of the process Unselected There are many objective quality standards Unselected I DON'T KNOW YET

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