Which of the following statements do you believe most closely resembles the nature of the call center environment concerning work hours? OPTIONS As long as there are more than four agents in a call center department, it's assumed that there will always be someone to cover for anyone who is absent or late. Call center agents can be absent or late just as often as any other employee in any other department. For call center agents, trying to get last minute time off or coming in five minutes late is unacceptable because of the needs of the department