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Which of the following statements is (are) true? I.Measurement of productivity in a service system is more straightforward than in manufacturing due to the high
Which of the following statements is (are) true?
I.Measurement of productivity in a service system is more straightforward than in manufacturing due to the high degree of uniformity of inputs.
II.Services usually involve a much higher degree of customer contact than goods manufacturing.
III. Methods and actions that pursue strategic goals are often referred to as 'tactics.'
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