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Which of the following statements is best to begin an indirectclaim message? Select one: a. You must respond to my problem as you have repeatedly
Which of the following statements is best to begin an indirectclaim message?
Select one:
a. "You must respond to my problem as you have repeatedly disappointed me."
b. "I would like to put forth a very serious complaint against your services."
c. "We received the FedEx parcel of our garden mower on 24 December, 2012."
d. "Based on my previous experience with your terrible services, I demand a refund this time."
e. "You have been extremely disappointing in delivering your goods in proper condition."
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