Which of the following statements is false?

a$.$

The marketing department of service organizations must maintain a much closer relationship with the rest of the organization than what is typical in a goods business.

b$.$

Reservation systems can be used to alter the demand for services.

c$.$

Customer participation in services may result in some loss of control by the service establishment.

d$.$

The use of part$-$time employees increases the supply of a service.

e$.$

The use of third parties decreases the supply of a service.