Which of the following statements is false?

Select one: a. If a newly hired server doesnt follow the standards that this server was trained to perform, the most appropriate action that managers can take is to establish standards.

b. Control in a restaurant is the process used by managers to keep the costs under control.

c. Purchasing, receiving, storing, issuing and preparing are control points because at each of these points costs need to be controlled.

d. Standard procedures are methods that explain how job tasks should be performed efficiently and correctly.