Which of the following statements is false when deciding on the effectiveness of the training programs and courses? Question 19Answer a. Making pre-course contact with the trainees is considered more courteous b. The welcome and introduction to the course should send messages to the trainees at a conscious as well as subconscious level c. Discussing how to do something is a good substitute for practicing how to do it d. Speaking at the pace of the group will help to build better rapport with all the participants