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Which of the following statements is NOT an explanation for why service consumers are particularly vulnerable to ethical misconduct? a . Reward systems are often

Which of the following statements is NOT an explanation for why service consumers are particularly vulnerable to ethical misconduct?
a. Reward systems are often outcome-based as opposed to behavior-based.
b. Services are often provided by boundary-spanning personnel.
c. Other consumers are involved in the production process.
d. Consumers are active participants in the production process.
e. Variability in service performance is somewhat accepted.
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