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Which of the following statements is NOT true about world-class firms? (0.5pts) World-class firms are firms that are poor in customer support. World-class firms know
Which of the following statements is NOT true about world-class firms?
(0.5pts)
World-class firms are firms that are poor in customer support.
World-class firms know their market and their products.
World-class firms strive continually to improve product design, manufacture, and delivery.
World-class firms can compete with the best of the best in a global environment.
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