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Which of the following statements is NOT true concerning zero - defects standards? Defects are caused by either lack of knowledge or lack of attention.

Which of the following statements is NOT true concerning zero-defects standards?
Defects are caused by either lack of knowledge or lack of attention.
JIT is a necessary requirement of a zero-defect approach.
Products and services are produced to meet a targeted value.
Zero-defects allows a continual search for new ways to improve quality costs.
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