Which of the following statements is true?

Mulnple Choice

The retrieval stage is the consumer's degree of interest in the product or service.

Evolved decision making describes a purchase decision process in which consumers engage in little conscious effort

Customers are more likely to talk about service that exceeded their expectations than about service that did not meet their expectations

Habitual decision making describes a purchase decislon process in which consumers engage in a great deal of conscious effort

Customers are more likely to talk about service that did not meet their expectations than about service that exceeded their expectations.