Which of the following statements is true of total quality management? Oa. It has replaced the acceptable quality attitudes of the past. Ob. It is a management philosophy in which manufacturers strive to create an environment that will enable workers to manufacture zero-defect products a c. It emphasizes the elimination of waste. d. All of these statements are correct. Activity-based costing: a. is the process of choosing among competing alternatives. b. was established in response to financial scandals. c. emphasizes the cost of tasks required to produce a product or offer a service. d. strives to create an environment that will enable workers to manufacture zero-defect products. Which of the following members of an organization would normally hold a line position? a. A staff accountant b. A cost accountant c. A general manager d. A purchasing manager Which of the following members of an organization would normally hold a staff position? a. A customer service executive b. An accounting manager c. The head of security d. All of these choices are correct. is primarily concerned with producing information for external users