Which of the following statements is true? Question 7 options: a) The first step in building the balanced scorecard is to decide on the specific quantitative representations for goal achievement. b) The second step in building the balanced scorecard is to choose the perspectives framework. c) The third step in building the balanced scorecard is to establish the appropriate measure or set of measures that will accompany each balanced scorecard goal. d) The fourth step in building the balanced scorecard is to compile the results to assess the success of the entity