Question
Which of the following statements is TRUE? The 80/20 rule means that 80% of the customers provide 80% of the profit and 20% of the
Which of the following statements is TRUE? The 80/20 rule means that 80% of the customers provide 80% of the profit and 20% of the customers provide the remainder. Managers find customer-profitability analysis useful because when a customer is ranked in the loss category, they can focus their resources on this type of customer. Managers can ensure that low profitability customers receive high priority. Managers find customer-profitability analysis useful because it frequently highlights how vital a small set of customers is to total profitability. Managers often find the bar chart presentation to be the most accurate way to analyze customer profitability
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