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Which of the following statements regarding customer satisfaction is correct? Group of answer choices The average business hears from 85% of its unhappy customers. For
Which of the following statements regarding customer satisfaction is correct? Group of answer choices The average business hears from 85% of its unhappy customers. For every complaint received, 9 or 10 people actually have the same problem. Complainers are more likely to do business with you again than noncomplainers. The average person with a problem tells more than 20 people. Customers who have their complaints resolved tell an average of 15 people
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