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Which of the following statements regarding service branding is most accurate? Many consumers are suspicious of service providers that offer too many service line extensions.
Which of the following statements regarding service branding is most accurate?
Many consumers are suspicious of service providers that offer too many service
line extensions.
Many service organizations, such as banks, hotels, and restaurants, do not rely
heavily on branding because of the extent to which they are people not
equipmentbased services.
Unlike products, services do not use subbranding.
Services must include the word service in their brand names to assure that
customers are not purchasing a tangible product.
Service firms with a wellestablished brand reputation will find it easier to
introduce new services than those without a brand reputation.
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