Which of the following statements with regard to complaints to the insurance ombudsman are correct?

i. The ombudsman provides legal advice on insurance matters to the public.

ii. The ombudsman negotiates on behalf of an insured with regard to the amount of a claim.

iii. The ombudsman does not act for the person who has suffered damage due to the insured's actions.

iv. The ombudsman does not get involved if an attorney has been appointed.

(iii) and (iv) only

(i), (ii) and (iii) only

(i), (iii) and (iv) only

None of the options

(i) and (ii) only