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Which of the following steps of the troubleshooting model, if not done, could potentially cause users to experience new issues or problems with a system?

Which of the following steps of the troubleshooting model, if not done, could potentially cause users to experience new issues or problems with a system? a. Identify the problem. b. Verify full system functionality, and, if applicable, implement preventive measures. c. Document findings, actions, and outcomes. d. Test the theory to determine cause

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