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Which of the following suggest that Christensen's theory of disruptive innovation may explain the failure of Blockbuster? a . The focus by Blockbuster on to
Which of the following suggest that Christensen's theory of disruptive innovation may explain the failure of Blockbuster?
a
The focus by Blockbuster on to instore crosssales to its regular best customers
b
Recruitment of a new CEO with retail turnaround experience
c
Initially Netflix was a low performing market entrant that could not match the performance of Blockbuster on traditional industry metrics eg availability of latest Hollywood film releases
d
Netflixstreaming was just one of the competitive changes faced by the video rental market in the early s eg supermarket sales, vending machines, Amazon
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