Which of the following would be valid observations related to the Reception staff schedule in Item #12? a. Justin is definitely incompetent and/or abusing the schedule to benefit himself. b. Justin does a highly effective job scheduling the reception area. c. Better scheduling might allow you to reduce the lines during busy times without adding to the overall number of labor hours scheduled over the course of a day or week. d. It is a good idea to pay everybody the same amount, regardless of performance