Which of the following would suggest cognitive limits played a role in the failure of Blockbuster (Select ALL that apply) a. At the beginning Netflix was ignored as a low performing new entrant b. Blockbuster's response to Netflix was to counter with a "bricks and clicks" approach. So seeing their core asset, the network of stores as a key element of Blockbuster Total Access. c. After removing Antioco as CEO, the board appointed Keyes, a retail turnaround specialist who focused on improving store performance. d. Profitability of the stores had to be prioritised to meet shareholder demands, even to the extent of reintroducing late fees e. Sales per square foot in the stores would have been a key metric within Blockbuster (driving in-store cross-selling)