Which of the following would suggest cognitive limits played a role in the failure of Blockbuster

$($Select ALL that apply$)$

a$.$

Sales per square foot in the stores would have been a key metric within Blockbuster $($driving in$-$store cross$-$selling$).$

b$.$

At the beginning Netflix was ignored as a low performing new entrant

c$.$

Blockbuster's response to Netflix was to counter with a "bricks and clicks" approach. So seeing their core asset, the network of stores as a key element of Blockbuster Total Access.

d$.$

After removing Antioco as CEO, the board appointed Keyes, a retail turnaround specialist who focused on improving store performance.

e$.$

Profitability of the stores had to be prioritised to meet shareholder demands, even to the extent of reintroducing late fees