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Which of these might be a likely experience for customers who have been through an automatic telephone menu system? Select one: a. Relaxation and reduced
Which of these might be a likely experience for customers who have been through an automatic telephone menu system? Select one: a. Relaxation and reduced anxiety thanks to the "hold" music & b. Frustration from confusing instructions and long waits c. Resolution of all issues thanks to information provided in menu d. Increased patience thanks to remaining on hold until you are ready to take their call
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