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Which of these statements about recent trends in operations and supply chain management is BEST? More companies are putting an emphasis on relationship management. Customers

Which of these statements about recent trends in operations and supply chain management is BEST?
More companies are putting an emphasis on relationship management.
Customers demand increased standardization in goods and services.
A lower level of competition exists thanks to an increased level of globalization.
The rate of change in markets is actually lower than 10-15 years ago once inflation is factored in.
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