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Which of these statements is false? The internal-to-the-function focus makes the department very good at doing their particular job, but that doesn't necessarily mean that
Which of these statements is false? The internal-to-the-function focus makes the department very good at doing their particular job, but that doesn't necessarily mean that members of the department are able to see how their activities affect the organization as a whole. Functional departments are relatively autonomous and have an internal rather than external focus. Functional structures always outperform process structures. Functional departments tend to concentrate on their individuality and on achieving departmental excellence rather than organizational excellence
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