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Which of these statements is NOT true regarding mystery shoppers? Othey are typically the upper level managers in the organization they can motivate staff
Which of these statements is NOT true regarding mystery shoppers? Othey are typically the upper level managers in the organization they can motivate staff to optimize performance they pretend to be a customer and later provide an evaluation of their experience in the facility they are not identified as mystery shoppers to the employees serving them
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Essentials of Contemporary Management
Authors: Gareth Jones, Jennifer George
5th edition
978-0077762469, 77762460, 978-0078029349, 78029341, 978-007743947
