Which of these statements regarding communication within an organization is true? A. Communication is how we convey information to one another, whether written, verbal, nonverbal, or otherwise. B. Communication is only important if you are an upper-level manager. C. Managers tend to spend about 30% of every day communicating. Which of the following statements regarding team diversity is true? A. Teams that are high in diversity tend to be higher in conflict. B. Teams with higher diversity tend to be more successful due to the complementary skill sets of team members. C. Teams that are high in diversity require a very strong leader to be effective. In which of the following scenarios would you expect high performance? A. The team members seem to get along well enough, but on occasion they will argue about a number of issues. B. The five team members never have a negative word to say to each other; there never seems to be any conflict on the team. C. The two members of the team are constantly bickering. One never says anything without the other disagreeing. Which of the following is a positive outcome of conflict? A. fewer ideas and a narrower focus B. a