Which one of the following represents a permanent group in an organization?

• A. Product-development team
• B. Quality-assurance team
• C. Project team
• D. Taskforce
• E. Committee

The most significant informal communication occurs through:

• A. the grapevine.
• B. downward communication.
• C. horizontal communication.
• D. upward communication.
• E. diagonal communication.

The movement of raw materials, packaging, information, and other goods and services from suppliers to producers is referred to as:

• A. inbound logistics.
• B. procurement.
• C. inventory control.
• D. supply chain management.
• E. outbound logistics.

Teams:

• A. create collective work products.
• B. measure effectiveness indirectly.
• C. have individual accountability.
• D. have a strong, clearly focussed manager.
• E. run efficient meetings.