Which process is responsible for recording the current details, status, interfaces and dependencies of all services that are being run or being prepared to run in the live environment? O Demand management O Service transition O Service catalog management Service level management Next > Project Integration Management Ques 1: Your customer wants some change to be effected in the project scope. You determine that the change in scope will not impact the project schedules but will cost the project an additional $ 50,000. What should you do FIRST? 1. Try crashing or fast tracking the project. 2. Do not allow the customer to change the project scope. 3. Let the customer know about the impact of the change in project scope and ask for additional funding. 4. Discuss with your project sponsor. Ques 2: The project charter has been developed, and the project has been formally authorized. A full-time project manager is appointed for the project. There is clarity about the business needs, high-level project description, and product requirements that the project is to address. A summary budget has also been approved. Given this information, what activity should the project manager perform FIRST? 1. Perform the work defined in the project management plan to achieve the project's objectives. 2. Define, prepare, integrate, and coordinate all subsidiary plans into a project management plan. 3. Track, review, and regulate the progress to meet the project objectives defined in the project management plan. 4. Review all change requests, approve changes, and manage changes to the deliverables, organizational process assets, project documents, and the project management plan. Ques 3: You are the project manager responsible for developing a software application based on customer requirements. Which technique do you use in order to consider the customer's change request? 1. Additional planning 2. Project selection methods 3. Expert judgment 4. Corrective action Ques 4: A project management plan should be realistic so that it can be used to manage a project successfully. Which of the following is the BEST method to prepare a realistic project management plan? 1. Project manager creates the project management plan based on inputs from the sponsor and the functional manager. 2. Sponsor creates the project management plan based on inputs from the project manager and the functional manager. 3. Project manager creates the project management plan based on inputs from the team. 4. Sponsor creates the project management plan based on inputs from all the stakeholders. Ques 5: You are nearing project completion and want to get feedback about the overall project performance. From project management perspective, a project is considered to be successful when: 1. The project manager announces the completion of the project. 2. The project meets the stated project objectives. 3. The sponsor announces the completion of the project. 4. The customer is happy because you provided additional features which she had not expected.