Which statements about dealing with service failures are true? (Choose every correct answer.) Multiple select question. The proper approach can create a somewhat positive outcome from a negative experience. Teamwork between the company and customers usually gives the best result. The company should find a way to involve customers in the actual resolution process. Customers are happiest if the company listens to their complaints and then tells them what to do. The company should have a preapproved set of resolutions ready to apply