Question
Which two techniques help build empathy for users and Customers? (Choose two.) Direct observation of someone doing the task Read online forum comments from users
- Which two techniques help build empathy for users and Customers? (Choose two.)
- Direct observation of someone doing the task
- Read online forum comments from users of a similar application
- Launch an online survey
- Interview the people who tested the code
- Do the job to gain direct experience
2.An optimal market window correlates with which two weighted shortest job first calculations? (Choose two.)
- Cost of delay
- Risk reduction/opportunity enablement
- Time criticality
- Job size
- Business value
3.What are two outputs of a PI Planning event? (Choose two.)
- Committed PI Objectives
- Program Board with Dependencies
- PI retrospective action items
- Top 10 Features
- 10-15% allocation to the Architectural Runway
4.An optimal market window correlates with which two weighted shortest job first calculations? (Choose two.)
- Cost of delay
- Risk reduction/opportunity enablement
- Time criticality
- Job size
- Business value
5.What are two outputs of a PI Planning event? (Choose two.)
- Committed PI Objectives
- Program Board with Dependencies
- PI retrospective action items
- Top 10 Features
- 10-15% allocation to the Architectural Runway
6.An organization wants to develop a complex new product targeted at 10 or fewer big customers. What research technique is most likely to provide meaningful data?
- Reviewing census data
- A/B testing
- Random sampling
- Focus groups
7.When considering innovation and investment horizons, which area will typically consume the bulk of the Value Stream's budget?
- Horizon 3 (evaluating)
- Horizon 0 (retiring)
- Horizon 2 (emerging)
- Horizon 1 (investing and extracting)
8.Empathy maps should include which two items? (Choose two.)
- Where can the Customers obtain additional information?
- What do the Customers see?
- How do Customers want the product to be priced?
- When do the Customers want the product to launch?
- What do the Customers think and feel?
9.In what two situations would Innovation Games be an effective research technique? (Choose two.)
- Helping a diverse group of Customers prioritize enhancement requests
- Determining Customer needs in a new market segment
- Understanding the primary competitor's market strategy
- Raising management's confidence in unit forecasts of a new product
- Determining the sales strategy for a new product launch
10.Which horizon describes the desired state as stable solutions that deliver high value with minimal new investment?
- Horizon 2
- Horizon 3
- Horizon 1
- Horizon 0
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