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Which type of business system captures data about every contact a company has with a customer through multiple channels so that the business can understand
Which type of business system captures data about every contact a company has with a customer through multiple channels so that the business can understand its customers' actions, and thus better anticipate customers' needs?
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Introduction To Materials Management
Authors: Arnold J. R. Tony, Gatewood Ann K., M. Clive Lloyd N. Chapman Stephen
8th edition
9386873249, 134156323, 978-9386873248
