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Whichof the following constitutes a managerial element in the UPS tracking system described in the chapter? The decision to use computer systems to increase the

Whichof the following constitutes a managerial element in the UPS tracking system described in the chapter?
The decision to use computer systems to increase the ease of sending a package using UPS
Training provided to UPS drivers
In-house package tracking software
The ability to embed UPS functions in external sites
The specifications for required procedures for identifying packages
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