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While considering the area of difference, the service characteristicsStatement I: the industrial markets ( B 2 B ) Service, timely delivery and availability are critical.Statement

While considering the area of difference, the service characteristicsStatement I: the industrial markets

(

2

)

Service, timely delivery and availability are critical.Statement II: In the consumer markets

(

2

)

service,timely delivery and

availability are somewhat important.

Both statement are true or false?

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