While most of XYZ railway organization$$s infrastructure is dilapidated and needs to be fixed, it

has been furthermore reported that illegal settlement on the railway tracks as well as in some

regions in the country are also pausing a great challenge to XYZ$$s operations... Using your

answers to Question $1$ and Question $2,$ answer the following questions:

a$)$ Identify and discuss the factors you would use to judge the performance of XYZ railway

operations?

b$)$ Identify and discuss the improvement priority would you give to each of these

performance measures.