- While they are most involved in decisions related to strategic planning, senior executives are least likely to be asked to make decisions based on what type of problem structure? 1) Semistructured 2) Unstructured 3) Structured

-Which of the following terms is defined as a ratio of the value of the resources (like people, money, and information) used by an organization to the value created by an organization when it achieves its goals? 1) Productivity 2) Critical Success Factor 3) Validation 4) Key Performance Indicator