• Who is the best communicator you know? Why do you consider that person to be so?
• Who is the best listener you have ever known? Describe what that person does that makes him or her so good at listening.
• Who makes you the most defensive when you talk with that person? What does the person do that makes you so defensive or uncomfortable?
• How do the characteristics you mention above relate to one or more concepts discussed in your text? (Remember to cite your source(s) with a Reference and corresponding APA in-text citations.)