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Why were coffeehouse chains such as Starbucks able to take market share away from Nestl ? Nestl was late in seeing the consumer - preference
Why were coffeehouse chains such as Starbucks able to take market share away from Nestl
Nestl was late in seeing the consumerpreference trend toward coffeehouses.
Nestl was locked into exclusive distribution agreements that prohibited expansion into coffeehouses.
Nestle figured premium coffee was a fad that wouldn't last.
O Starbucks operated in stealth mode until it was already an industry powerhouse.
Nestle had so much invested in retailstore sales that it couldn't afford to shift strategically:
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