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William Brown, sales manager for Oriole, Inc. has received numerous customer complaints about the length oftime it takes to receive an order. He has gathered
William Brown, sales manager for Oriole, Inc. has received numerous customer complaints about the length oftime it takes to receive an order. He has gathered the following information from a recent order to help him understand the issue. Days Required Process customer order 6 Wait for direct materials to arrive 29 Fabrication of parts 35 Move parts to assembly area 13 Wait for machine time 50 Assembly of parts 29 Move parts to nishing department 8 Wait for machine time 29 Finishing units 45 Move to packaging department 13 Packaging 1? Move to shipping department F' Load order on delivery truck 9 Delivery time 13 Unload delivery truck 9 Return to factory 13 Move to packaging department 13 Packaging 1? (3) Calculate the delivery cycle time for the order. [Round ammo decimaipiaces, 8.3. 25.} Delivery Cycle Time days
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