Wimpy

Wimpy is a South African fast-food brand, but few people know Wimpy was originally

founded in the United States. It found its success internationally, mainly in the United

Kingdom and South Africa. It has changed between being a table-service

establishment and counter-service establishment throughout its history.

The chain was founded in Bloomington, Indiana by Edward Gold in 1934 as Wimpy

Grills, with the chain in the United States hitting its peak with 26 locations in 1947. In

1954, Gold signed a licence with J. Lyons and Co. for it to operate Wimpy Bar across

the United Kingdom, with further international agreements a few years later through

its

subsidiary company, Wimpy International. By 1977, there were only seven Wimpy

locations in the United States, which all folded following Gold's passing in that year.

Despite the brand's demise domestically, the chain would peak at 1,500 international

locations the following year.

The company was sold to United Biscuits in 1977, and then to Grand Metropolitan in

1989. Grand Metropolitan would begin to phase out the Wimpy Bar in the United

Kingdom, rebranding many of them as Burger King (which it also owned) due to

Burger

King having the greater brand recognition amongst consumers, to aid market

competition against McDonald's. Following various buyouts, Wimpy was sold to

Famous Brands in 2007. Famous Brands had operated the South African Wimpy

franchise for a number of years, and the acquisition made it the parent company.

As of October 2021, the company remains headquartered in Johannesburg, South

Africa where it has 459 outlets, and this is followed by the United Kingdom with 71

outlets. In 2017 and 2020, the company announced plans for nationwide expansion in

the United Kingdom.

Question

Draft a balanced scorecard for a Wimpy restaurant.

Present two options for each of the four perspectives.

Use a table to present your scorecard.