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Wingo Widgets makes and sells widgets to individual and corporate customers. Widgets cost $4 to make and are sold for $6 each Individual customers typically

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Wingo Widgets makes and sells widgets to individual and corporate customers. Widgets cost $4 to make and are sold for $6 each Individual customers typically require little service beyond order processing. Because widgets don't differ much from one producer to the next corporate customers demand additional services before they will commit to a purchase. Wingo's selling activities and cost pools are as follows: Annual Cost $220,500 Cost Pool Order processing Telephone technical support Product demonstrations Express deliveries 76,800 Annual Driver Activity 2,100 orders 3.200 hours 100 demonstrations 300 deliveries 46,000 36,000 $379,300 The following table compares the activity levels for the average individual customer and the average corporate customer, Individual Corporate 9,000 1.100 Widgets purchased Orders Technical support hours 10 45 2 90 Product demonstrations 0 10 Express deliveries 1 15 Calculate the activity rate for each cost pool Cost Pool Activity Rate Order processing per order Telephone technical support per hour Product demonstrations per demonstration Express deliveries per delivery e Textbook and Media Save for Later Attempts: unlimited Submit

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