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With Details 1. Explain the function of Department Standard Malaysia (DSM) in terms of ISO 9001 certification (20 marks). 2. You are a newly appointed

With Details 1. Explain the function of Department Standard Malaysia (DSM) in terms of ISO 9001 certification (20 marks). 2. You are a newly appointed manager at ABC Company that produce a high quality product and was assigned to develop a quality management system (based on ISO 9001:2015) for the company. The top management of the company demand to obtain certification for the system within 9 months. Describe in details what you need to do in order to ensure the company can attain the certificate successfully within 9 months period (80 marks). 3. Describe how improvement, learning and innovation would contribute to sustained success of an organization. (20 marks). 4. Internal quality audit is considered as one of the tools for improvement. Explain how internal quality audit is managed and conducted in the company. (80 marks)

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