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With respect to its long-term pleasant relationship with IBM, Indian School of Business (ISB) refers six other universities to purchase IBMs cloud computing service. The

  1. With respect to its long-term pleasant relationship with IBM, Indian School of Business (ISB) refers six other universities to purchase IBMs cloud computing service. The degree to which ISBs reference impacted university ns purchase decision (Ref), the degree of influence of ISBs reference on university n (DOI), the customer lifetime value of university n, and the time university n became a customer of IBM that are given here:

University Name

Ref

DOI

CLV ($)

Time

IIM-A

70%

80%

1515

Year 1

IIM-B

60%

70%

1204

Year 1

IIM-C

30%

40%

3026

Year 2

FMS

30%

30%

1006

Year 2

MDI

60%

60%

2415

Year 3

XLRI

70%

50%

2032

Year 3

Calculate the Business Reference Value (BRV) of ISB for IBM. Assume the discount rate is 15% per year.

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