With the malls former landscape services provider returning with new and more flexible services, how can Mary, Amanda, and Ed continue to monitor costs and profits closely so that they can make timely and appropriate changes that will allow them to remain competitive? They already have loyal customers and affiliated gardeners. How can they use their existing information systems to compete effectively against this renewed and highly aggressive competitor? Suggest at least three ways to help them compete. Could a Web site help them? Why or why not?

source: source:Management Information Systems Sixth Edition by Effy Oz