With the rapid pace of information technology, traditional communication channels have been expanded. As a result, an exchange takes place almost within seconds. Organizations that use effective communication channels and tools can benefit from their competitive advantages.

answer the following questions:

1. What are some of the communication channels in use today?

2. Name some of the advantages and disadvantages of communication channels.

3.How has technology influenced the way we communicate?

In your own organization, what channels are in place? How effectively are they used?