WK2 Submission: Case Study

• Read chapter 2 in your textbook (Mastering Negotiation and Conflict Resolution: A Guide to Thriving in Professional Environments).
• Read the article"Emotion in Conflict Formation and its Transformation: Application to Organizational Conflict Management"
• Read the article"Mood and Judgement: The Affect Infusion Model (AIM)"
• A response. Address the following the points:
  • Cross-Cultural Communication Model
  • Value, Behavior, Culture and Attitude in Communication
  • Three Levels of Uniqueness in Human Mental Programming

Include at least two scholarly sources that support your writing.