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Word of mouth ( WOM ) is a very powerful form of marketing communication. Discuss its use in online and offline marketing environments. Refer to
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Word of mouth WOM marketing has long been recognized as a powerful form of communication influencing consumer behavior in both online and offline environments Lets delve into its use in each context O...Get Instant Access to Expert-Tailored Solutions
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Consumer Behavior
Authors: Leon G. Schiffman, Leslie Lazar Kanuk
10th edition
135053013, 978-0135053010
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